Loyalty Apps

Break free from the cookie-cutter casino app solutions: drive engagement, retention, and repeat visits with an engaging mobile presence that differentiates your brand from your competitors.

Here are some of the many features we’ve delivered for our loyalty app clients:

    • Dynamic Loyalty Tiers

    • Imagery of Player’s Card(s)

    • Dynamic Tier Benefits

    • Dynamic Earn / Redeem Rates

    • Dynamic Earning / Expiration Periods

    • Real Time Point Earnings

    • Tier Progress Gauges

    • Gaming PIN Change

    • Gaming PIN Reset

    • Club Enrollment Capable

    • Guest Support Request / Request Routing

  • Single source system to drive content across all consumer device types.

    • Role based access control

    • User generated password capable

    • AD Login capable

    • SSO Login capable

    • Reporting capable

    • User management

    • Profile Management

    General Content Management

    • Branding

    • Loyalty Program

    • Promotions

    • Winners Announcements

    • Offers

    • Amenity Management

    • Terms & Conditions

    • First open experience

    • Time/Date based content

    • User specific content

    • User behavior based content

    • Animation capable

    • Push notification content

    • Reservations Capable

      • Hotel(s)

      • Restaurant(s)

      • Spa

      • Golf, etc.

    • Restaurant Menu Displays

    • Restaurant Ordering Service

    • Food delivery integrations

    • Directions / Map

    • Rideshare integrations

    • Rental Car integrations

    • Other 3rd Party integrations

    • Cashless Environments - both Gaming and Non-Gaming Capable

    • Cardless Integrations with CMS systems

    • POS Non-gaming Integrations Capable

    • Badging

    • Loyalty / Activity Reward System

    • Play for Fun

    • Integrations with on-device Play for Fun Partners

    • Rate limiting

    • MFA Verification

    • IP Restricting

    • Appropriate Error Handling / User Messaging

    • Device Trust Validation

    • Geo Restrictions

  • Frameworks:

    • We use established and modern technological frameworks to build dynamic and responsive user experiences.

    Scalability:

    • ALL of our software is built for enterprise-level scalability and application support.

    Environments:

    • All of the systems we develop include a QA/UAT system that will allow our clients to properly test and configure the system/app to validate and experience the configurations themselves before the systems are released to a production environment.

  • User Touch Points

    • Mobile/Table Apps

    • On-Property Kiosks

    • Desktop and Mobile Browsers

    Device Types

    • Mobile (iOS / Android)

    • Tablet (iOS / Android)

    • Desktop Browsers (Chrome / Safari / Edge)

    • Touch Screen Kiosk (Chrome)

  • Frameworks:

    • We use established and modern technological frameworks to build dynamic and responsive user experiences.

    Scalability:

    • ALL of our software is built for enterprise-level scalability and application support.

    Environments:

    • All of the systems we develop include a QA/UAT system that will allow our clients to properly test and configure the system/app to validate and experience the configurations themselves before the systems are released to a production environment.

    • Push Notifications Capable

    • New Message Indicators

    • Message Analytics

    • Integrated Calls to Action

    • Message Expiration Settings

    • Dynamic Content

    • Time/Date Based Content

    • Variable Featured/Standard Placement

    • Leaderboard Capable

    • Dynamic User-Based Content

    • Activation / Redemption Capable

    • Offer Interaction Tracking

    • Geolocation based

    • WiFi based

    • Beacon based

    • Geofencing

    • Push Notifications Capable

    • New Message Indicators

    • Message Analytics

    • Integrated Calls to Action

    • Message Expiration Settings

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    • General usage stats

    • Feature usage stats

    • User flows

    • Funnel and drop off rates

    • Retention analytics

    • Access to system logs

    • Point-to-point encryption

    • Modern password security requirements

    • Biometric Logins (Face / Fingerprint)

    • Integration with CMS providers to leverage gaming PINs

    • Multi-Factor Authentication capabilities

    • Login / IP failure throttling

    • SSO for internal users

    • PCI compliant capable

    • PII scrubbed logging

    • PCI compliant capable

    • Responsible Gaming

    • Privacy policies

    • Cloud or On-Prem Logging solutions available

    • PII and PCI scrubbed logging standards

    • Monitoring service integration

    • Standard 30-day bug fix support

    • Review Responses

    • Basic usage / download information

    • Basic retention information

    • Azure

    • AWS

    • On / Off Premise

 
 
    • Experience with various casino management systems including Konami

    • Slot Finders

    • Jackpot Finders

    • Near-Time Progressive Meters

    • Table Games Availability / Occupancy

    • Winners Circle

    • Area to promote winners

    • Winner Interactions

    • Request media disclosure and selfie from winner(s) for content generation

    • Promotions/Drawing Support

    • Real-time display

    • Digital ticket

    • Digital ticket / Redemption process

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Dynamic Tier Benefits

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Tier Progress Gauges

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PIN Reset

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Enrollment Capable

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Central Content Management System

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Promotions and Offers

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Location Based Services

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Dynamic Tier Benefits | Tier Progress Gauges | PIN Reset | Enrollment Capable | Central Content Management System | Promotions and Offers | Location Based Services |