Loyalty Apps
Break free from the cookie-cutter casino app solutions: drive engagement, retention, and repeat visits with an engaging mobile presence that differentiates your brand from your competitors.
Here are some of the many features we’ve delivered for our loyalty app clients:
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Dynamic Loyalty Tiers
Imagery of Player’s Card(s)
Dynamic Tier Benefits
Dynamic Earn / Redeem Rates
Dynamic Earning / Expiration Periods
Real Time Point Earnings
Tier Progress Gauges
Gaming PIN Change
Gaming PIN Reset
Club Enrollment Capable
Guest Support Request / Request Routing
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Single source system to drive content across all consumer device types.
Role based access control
User generated password capable
AD Login capable
SSO Login capable
Reporting capable
User management
Profile Management
General Content Management
Branding
Loyalty Program
Promotions
Winners Announcements
Offers
Amenity Management
Terms & Conditions
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First open experience
Time/Date based content
User specific content
User behavior based content
Animation capable
Push notification content
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Reservations Capable
Hotel(s)
Restaurant(s)
Spa
Golf, etc.
Restaurant Menu Displays
Restaurant Ordering Service
Food delivery integrations
Directions / Map
Rideshare integrations
Rental Car integrations
Other 3rd Party integrations
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Cashless Environments - both Gaming and Non-Gaming Capable
Cardless Integrations with CMS systems
POS Non-gaming Integrations Capable
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Badging
Loyalty / Activity Reward System
Play for Fun
Integrations with on-device Play for Fun Partners
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Rate limiting
MFA Verification
IP Restricting
Appropriate Error Handling / User Messaging
Device Trust Validation
Geo Restrictions
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Frameworks:
We use established and modern technological frameworks to build dynamic and responsive user experiences.
Scalability:
ALL of our software is built for enterprise-level scalability and application support.
Environments:
All of the systems we develop include a QA/UAT system that will allow our clients to properly test and configure the system/app to validate and experience the configurations themselves before the systems are released to a production environment.
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User Touch Points
Mobile/Table Apps
On-Property Kiosks
Desktop and Mobile Browsers
Device Types
Mobile (iOS / Android)
Tablet (iOS / Android)
Desktop Browsers (Chrome / Safari / Edge)
Touch Screen Kiosk (Chrome)
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Frameworks:
We use established and modern technological frameworks to build dynamic and responsive user experiences.
Scalability:
ALL of our software is built for enterprise-level scalability and application support.
Environments:
All of the systems we develop include a QA/UAT system that will allow our clients to properly test and configure the system/app to validate and experience the configurations themselves before the systems are released to a production environment.
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Push Notifications Capable
New Message Indicators
Message Analytics
Integrated Calls to Action
Message Expiration Settings
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Dynamic Content
Time/Date Based Content
Variable Featured/Standard Placement
Leaderboard Capable
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Dynamic User-Based Content
Activation / Redemption Capable
Offer Interaction Tracking
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Geolocation based
WiFi based
Beacon based
Geofencing
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Push Notifications Capable
New Message Indicators
Message Analytics
Integrated Calls to Action
Message Expiration Settings
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General usage stats
Feature usage stats
User flows
Funnel and drop off rates
Retention analytics
Access to system logs
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Point-to-point encryption
Modern password security requirements
Biometric Logins (Face / Fingerprint)
Integration with CMS providers to leverage gaming PINs
Multi-Factor Authentication capabilities
Login / IP failure throttling
SSO for internal users
PCI compliant capable
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PII scrubbed logging
PCI compliant capable
Responsible Gaming
Privacy policies
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Cloud or On-Prem Logging solutions available
PII and PCI scrubbed logging standards
Monitoring service integration
Standard 30-day bug fix support
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Review Responses
Basic usage / download information
Basic retention information
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Azure
AWS
On / Off Premise
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Experience with various casino management systems including Konami
Slot Finders
Jackpot Finders
Near-Time Progressive Meters
Table Games Availability / Occupancy
Winners Circle
Area to promote winners
Winner Interactions
Request media disclosure and selfie from winner(s) for content generation
Promotions/Drawing Support
Real-time display
Digital ticket
Digital ticket / Redemption process
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